5

Thank You for the review!!!

- Dickerson Automotive
5

Great team and great service. Quick too. Dropped off my car in the morning with a window that wouldn't work and had it back by the end of the day. Communication was great. They showed me everything that they were doing and pictures of why it needed done. They were honest and fair with me. Will definitely be bringing my car here again.

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our team and our service. Providing efficient and transparent service is always our top priority, so we're glad we could promptly address the issue with your window and have your car back to you by the end of the day. At Dickerson Automotive, we believe in clear communication and transparency throughout the entire service process. We're pleased that you found our updates and explanations helpful, and we're committed to always being honest and fair with our customers.

- Dickerson Automotive
5

I came to the car repair shop for the first time. Andy Walburger took my car in for a mechanic. I didn't even have time to look at the room where people are waiting for their cars and he was already calling me and selling me the keys and documents from my parked Ford. I came here on the recommendation of a colleague from work and I did well. The workers, both Andy and the mechanic, worked very quickly and I left with a very good feeling, as if I was leaving friends to whom I will definitely return if necessary. Thank you very much and I wish them much success and health.

Thank you so much for sharing your positive experience with us! We're thrilled to hear that your first visit to our car repair shop exceeded your expectations. Andy and our mechanic are dedicated to providing efficient and friendly service, and we're delighted that you felt well taken care of. It's fantastic to know that you left with a good feeling and consider us like friends you can rely on in the future. Your recommendation from a colleague means a lot to us, and we're grateful for your trust in our team. Thank you for your kind words, and we look forward to welcoming you back whenever you need us.

- Dickerson Automotive
5

Thank You for the review!

- Dickerson Automotive
5

Great service! Kept updated during entire service.

Thank you so much for your feedback! We're thrilled to hear that you had a great experience with our service. Keeping our customers informed and updated throughout the entire process is a top priority for us. Your satisfaction is important, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

- Dickerson Automotive
5

Efficient, polite and quick in doing emissions and was able to pay my registration all at the same time. So convenient.

Ruth, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our emissions service. Providing efficient, polite, and quick service is always our goal, and we're glad we could meet your expectations.

- Dickerson Automotive
5

Thank You for the review David!

- Dickerson Automotive
5

I really appreciate Dickerson and how professional they are. Thanks for always helping my family with our vehicles.

Thank you Jaime, for your kind words and continued trust in Dickerson Automotive. We're delighted to be of service to you and your family with our professional care for your vehicles. Your satisfaction is our priority, and we look forward to assisting you with any automotive needs in the future.

- Dickerson Automotive
5

I've been to a number of auto shops since I've lived in Utah County and after my first experience here I won't go anywhere else. My first impression and experience was unparalleled. The customer service was outstanding and I believe it they performed quality work. They have a great online scheduling tool- it was easy to use and they had availability for the next day, which was great as I needed my truck road worthy asap. They sent regular text message updates throughout the day and before doing any work (which I've had other shops start doing without approval) send a two page, detailed and itemized list of proposed repairs and the results of their overall inspection of my truck. Once I called in my tech- Jordan- explained things I didn't understand in a way that didn't make me feel like a complete moron (lots of other shops seem to take that approach) and for the things I did understand he would converse with me about it and again, wasn't condescending. When I didn't want a few more minor services done, I didn't think Jordan was pressuring me or judging me for saying I'd handle some things myself- like replacing a turn signal bulb. They gave me a first time customer discount, and Jordan gave me his business card with a hand written discount for whatever my next service would be. These guys know customer service. Makes sense they have a 4.8 rating across 400 reviews.

5

Good, courteous service on my RAV-4.